E-mail your request for help to pxsupport@journyx.com.

For rapid and accurate problem resolution, please include:

• Your name, phone number and company name
• The operating system of the server ProjectXecute is installed on
• Which database your ProjectXecute software is connected to
• The text of any error message the system is generating

Give us a call at 1-800-755-9878.

Our standard hours of operation are from 7:00 to 6:00 CST Monday through Friday. (To make arrangements for one-time or ongoing off-hours support, please contact your sales representative.)

Get help 24/7 at our online KnowledgeBase, which contains answers to all of the most common questions.

Submit feature requests any time using the feature request form. These requests are added to and preserved in a feature request database that is reviewed daily by product management.

Our Customers Say...

“The people have been great to work with, and the response times have been excellent. We are a global organization so we’re not on an 8:00-5:00 clock, but Journyx has been very helpful in being able to resolve situations at all different times.”

- Dan, Paradigm

"I work in an Information Systems department and have a reasonable amount of experience with contacting support teams for services. I would like to say that the support team you have is the best I've come across. Polite, quick and friendly. Well done."

- Samantha, Institute of Physics Publishing

“The techs at Journyx… I seldom am not able to get them right there live, I seldom have to leave a message. I would say 100% of the time they are able to give, right then and there, an easy solution.”

- Claire, Thinkwell

“You guys have the best support. Somebody should give you a medal.”

- James, Fulcrum Technologies

"I must say the support we have received from you guys on the few issues we have had is fantastic."

- Russell, ActiveSky

>> Hear from more of our successful clients.